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Sell Return & Exchange

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Sell Return & Exchange Guide

Sell Return & Exchange Guide

How to do a Sell Return

Step 01, Method 01: Select the parent sale for each returned sale.

  • Go to Sale > All sale > Exchange.
Select Parent Sale Screenshot

Step 01, Method 02: Alternatively, you can go to POS -> Actions -> Return Sale -> Sell Return.

Return Sale Method Screenshot

Step 02: Enter the quantity for the return sale item.

Enter Quantity Screenshot

Step 03: After clicking the save button, a credit note will be displayed.

Credit Note Screenshot

Step 04: You can now press the Exchange and Back buttons to process the exchange. The exchange value is added to the customer’s account.

Settle the Exchange

Step 01: Add a new bill in POS or SM POS.

Add New Bill Screenshot

Step 02: Click on the “PAY” button.

Click Pay Screenshot

Step 03: Click on the “Add to Bill” button to apply the exchange value to the bill.

Add to Bill Screenshot

Step 04: The exchange value will now be settled with the bill.

Settle with Bill Screenshot

Step 05: Finalize the bill and print the invoice.

Print Invoice Screenshot Invoice Print Screenshot

Step 06: The user can now view the exchange details.

Exchange Details Screenshot

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