Comprehensive Help Desk Solutions for StoreMate OMS
Streamline your operations with StoreMate OMS! Our comprehensive Help Desk solutions provide seamless support for managing users, inquiries, orders, products, and more.
StoreMate OMS Knowledge Base
Your Guide to Seamless Support and Solutions
Accessing the System
Accessing the System guides users on logging in, troubleshooting, and securing their account
User Management
User Management covers adding, editing, and deactivating users, along with role and permission control
Contact Management
Contact Management explains adding, editing, and deleting customer contacts within the system
Product Management
Product Management involves adding, updating product details, and managing stock levels
Inquiry Management
Inquiry Management covers creating, tracking, and closing customer inquiries within the system
Sales Order Management
Sales Order Management includes creating sales orders, processing them, and managing payments
Settings
The Settings section of the user guide enables administrators to configure system preferences, manage user roles, and set permissions for different users. It also covers notification and alert configurations, allowing users to personalize their experience and ensure smooth system operation
We love to hear from our clients
We value your feedback and love hearing from our clients. Your input helps us improve our services. Feel free to reach out with any suggestions or questions!
Customer support is excellent, with prompt responses to any queries. The PoS system has greatly improved our operational workflow, and I highly recommend it for businesses looking for a dependable point-of-sale solution."
Dear Storemate Team,
I wanted to take a moment to express my sincere appreciation for the outstanding POS system your company provides. Storemate has proven to be one of the most innovative and advanced POS systems I have ever used, consistently meeting and exceeding international standards.
Despite a minor issue with Shopify integration that initially caused some concern, your team resolved it promptly and efficiently. The system is now performing exceptionally well, and I am truly impressed with its stability and reliability.
Thank you for your dedication to excellence and for the swift resolution of any challenges. I am confident that you will continue to meet my future needs and requests with the same level of professionalism and innovation.
Storemate is a versatile solution tailored for trading and any kind of business in local. Its intuitive interface and customizable options make it easy for staff to learn and use effectively. From robust inventory management to seamless payment processing, Storemate offers a comprehensive suite of features.
I have been using StoreMate system for last three months. The product is fantastic and their service also supplements the product. All staff are very professional and knowledgeable. Highly recommended!
This is the best point-of-sale system available in Sri Lanka, I was also able to use it to great use in my own venture. I can advise to use this storemate system. They also have a competent customer service
staff. Great service.
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