Please follow these steps to complete a sale return transaction.
1) First you need to enter the sales return to the system.
Go to Sell–>All sale –>Select the invoice (Type invoice no in Search bar) –>Go to Action –>Select sell return–>Enter the sale return–>Save
Special note: You need to update the returns quantity (Do not edit it as zero quantity, then the system will update your due return payments as paid ones -See 1 attachment)
2) Second you need to pay the fully / due amount to the customer
Go to Sell –> list sales return–> Select the parent sale invoice no/ sales return invoice no. –> go to payment status (Due/ Paid)–> Add payment –> make the update –> Save
How to edit Sales Return
Click here for more details
SALES RETURN WITHOUT SELECTING SALES INVOICE
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